

Quick Answer
Yes — a Canadian business can deduct an unpaid customer invoice as a bad debt, but only when three conditions are met. The amount must have been included in income in the current or a prior year, the debt must have become uncollectible during the tax year, and the business must be able to show it took reasonable steps to collect. Simply being overdue is not enough: CRA expects evidence such as collection letters, phone logs, a demand notice, or confirmation the customer has ceased operations. The deduction is claimed under Income Tax Act s. 20(1)(p); GST/HST already remitted on the invoice can often be recovered separately under Excise Tax Act s. 231 within two years. Cash-method filers who never reported the invoice as income cannot claim the deduction because there is no income to offset.
Why November Is the Right Time to Review Your Receivables
Most Ontario business owners can name the one or two customers who have been "about to pay" since summer. By November, those invoices have aged past hope — and past the point where another reminder email is likely to change anything. The good news is that a year-end accounts-receivable review gives you time to turn a cashflow disappointment into a legitimate tax deduction, provided CRA’s rules are met.
A bad-debt write-off does not get the cash back. It does, however, let you stop paying income tax on revenue you never actually received. For many small businesses carrying one or two large uncollectible invoices, that recovery can be meaningful. If you would like a professional review of your ledger before December, our small business accounting services team runs this exercise every year.
Quick Start: Pick Your Path
Our tax planning group can map your specific situation before you make any entries.
| Entity Type | Filing Form | Line / Schedule | Income Inclusion Required | HST/GST Recovery | Doubtful-Debt Reserve |
|---|---|---|---|---|---|
| Sole proprietor (accrual) | T2125 | Line 8590 | Yes — prior or current year | Available (s. 231) | Available (s. 20(1)(l)) |
| Sole proprietor (cash) | T2125 | Not applicable | No income reported, no deduction | Generally not applicable | Not applicable |
| Canadian-controlled private corporation | T2 | Operating expense · Schedule 1 | Yes | Available (s. 231) | Available (s. 20(1)(l)) |
| Professional corporation | T2 | Operating expense · Schedule 1 | Yes · extra scrutiny on related-party debts | Available (s. 231) | Available (s. 20(1)(l)) |
When CRA Considers a Debt "Bad" Versus Just "Overdue"
Income Tax Act s. 20(1)(p) is the operative rule. It permits a deduction for a debt established to have become bad in the year, provided the amount was previously included in computing income. The CRA’s Income Tax Folio S4-F11-C1 adds colour — collection letters, phone follow-ups, demand notices, a bankruptcy notice, or confirmation the customer has ceased trading are the kinds of evidence that generally support a claim.
There is also a middle category. A "doubtful debt" is one that may become uncollectible but has not yet crossed the line. Under s. 20(1)(l), businesses can claim a reserve for doubtful debts, deferring tax on a reasonable estimate. The reserve must be added back to income the next year and re-evaluated.
Sole Proprietor Versus Corporation: Where the Deduction Lands
The underlying tax rule is the same, but where you report the write-off differs. For most Ontario-incorporated small businesses, the deduction lowers taxable income reported on the T2 corporate return. Our corporate tax filing team typically flags this item during year-end adjusting entries rather than at filing, so the bookkeeping, HST return, and T2 all tell the same story.
Step-by-Step: How to Write Off an Unpaid Invoice on Your Canadian Tax Return
- 1Confirm the invoice was included in incomeThe deduction only works if the revenue was previously reported — on last year’s return, this year’s year-to-date, or a prior fiscal period. No income inclusion, no deduction.
- 2Document your collection effortSave the invoice, every statement, every reminder email, every call log, and any demand letter. If the customer has gone out of business or filed for bankruptcy, keep the corporate search or trustee notice.
- 3Journal the write-offDebit bad-debt expense; credit accounts receivable. If you carry an allowance for doubtful accounts, the entry hits that account first. Keep the write-off date in the same fiscal year you intend to claim.
- 4Claim the deductionSole proprietors enter the amount on Form T2125, line 8590 "Bad debts." Corporations include it in operating expenses and reconcile on T2 Schedule 1 where needed.
- 5Adjust the HST/GSTIf you remitted sales tax on the original invoice, recover it on your next GST/HST return. Our HST/GST filing support team sees this step missed more often than any other.
Recovering the GST/HST You Already Remitted
Many Ontario SMEs discover this rule years into their business. The adjustment is not automatic and is not triggered by the income-tax write-off; it must be claimed on the GST/HST return itself. Quebec businesses follow a parallel QST process administered by Revenu Québec.
Common Mistakes Canadian Business Owners Make
- →Writing off an invoice before the reasonableness test is met, then having the deduction reversed on audit.
- →Claiming the income-tax deduction but forgetting the HST/GST adjustment, leaving money with CRA for no reason.
- →Missing the two-year window for the HST/GST recovery and losing the tax portion permanently.
- →Using the cash method of accounting and claiming a bad-debt deduction on income that was never reported.
- →Skipping the paper trail — no call logs, no demand letter, no customer-search printout — and failing an audit despite a legitimate write-off.
- →Writing off a related-party receivable without flagging the non-arm’s-length nature of the transaction; CRA scrutinizes these closely.
- →Double-claiming after a surprise payment: once written off, a later recovery must be re-included in income.
If you are facing a CRA review on any write-off already claimed, our CRA audit support team can help you assemble the file.
What Happens If the Customer Eventually Pays
In practice this means that a late payment on a written-off invoice does not trigger a reopened prior return. It is simply reported in the current year and the matching sales-tax adjustment is undone.
Frequently Asked Questions
Can I write off an invoice my customer just refuses to pay?
How long should an invoice be overdue before CRA considers it a bad debt?
Do I need to send the account to collections before I write it off?
Can I get back the HST or GST I already paid on an invoice that was never paid?
What happens if I write off an invoice and then the customer finally pays?
Can a sole proprietor on the cash method claim a bad debt deduction?
What documents does CRA expect to see if I am audited on a bad-debt write-off?
Can I write off an unpaid invoice from a family member’s business or a related company?
Talk to a ClearWealth Advisor Before You Write Off
A clean bad-debt write-off requires the right timing, documentation, and return lines. Book a consultation and have an Ontario accountant look at your receivables before December 31.
Book a ConsultationSources & References
- →Canada Revenue Agency — Line 8590 Bad debts: canada.ca
- →CRA — Income Tax Folio S4-F11-C1 (Meaning of Bad Debts): canada.ca Folios Index
- →Department of Justice — Income Tax Act: laws-lois.justice.gc.ca
- →Department of Justice — Excise Tax Act: laws-lois.justice.gc.ca
- →Office of the Superintendent of Bankruptcy — Insolvency statistics: ised-isde.canada.ca
